How to Download and Use the Air NZ App
If you are planning to travel with Air New Zealand, you might want to download and use their app. The Air NZ app is your trusted travel companion that lets you manage your flight bookings, check in online, access your digital boarding pass, stay updated with real-time flight info, and more. In this article, we will show you how to download and use the Air NZ app, as well as how to earn and spend Airpoints Dollars with it.
What is the Air NZ App?
The Air NZ app is a mobile application that you can install on your smartphone or tablet. It allows you to access various features and benefits that make your travel easier and more enjoyable with Air New Zealand.
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Features and Benefits of the Air NZ App
Some of the features and benefits of the Air NZ app are:
You can easily manage your flight bookings and travel-related services, such as changing your seat, adding a bag, managing your meals, ordering a coffee, purchasing travel insurance, parking, airport taxis, hotels, and rental cars.
You can check in online, from anywhere, and get your digital boarding pass in the app, or add it to Apple Wallet or Google Pay. You can also scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and enter the Air New Zealand lounge if you are eligible.
You can hold up to 9 boarding passes for your group or family under the same booking.
You can have real-time flight info at your fingertips, such as gate number, seat number, boarding and departure times, flight status, and more. You can also receive notifications with key flight information, so you never miss a beat.
You can instantly see options for flight cancellations in case of any disruptions.
You can track your Airpoints Dollars and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone. You can also find Airpoints partners to help you earn Airpoints Dollars every day.
You can access and use your digital Koru card when you have a Koru membership.
You can access quick links to book or change flights on the fly.
You can stay organized by adding flight details to your calendar and sharing them with others.
How to Download the Air NZ App
To download the Air NZ app, you need to have a compatible device and an internet connection. The app is available for both iOS and Android devices. Here are the steps to download the app:
For iOS devices, open the App Store and search for "Air NZ". Alternatively, you can use this link to go directly to the app page.
For Android devices, open the Google Play Store and search for "Air NZ". Alternatively, you can use this link to go directly to the app page.
Tap on "Get" or "Install" to download and install the app on your device.
Once the app is installed, open it and sign in with your Airpoints number or email address and password. If you don't have an account yet, you can sign up for free by tapping on "Join now".
How to Manage Your Flight Bookings with the Air NZ App
Once you have downloaded and signed in to the Air NZ app, you can start managing your flight bookings with the app. Here are some of the things you can do with the app:
How to Add, Change, or Cancel Your Flight Bookings
To add, change, or cancel your flight bookings, you need to go to the "Bookings" section of the app. Here are the steps to do so:
Tap on the "Bookings" icon at the bottom of the app screen.
You will see a list of your upcoming and past bookings. Tap on the booking you want to add, change, or cancel.
You will see the details of your booking, such as flight number, date, time, destination, and more. Tap on the "Manage booking" button at the top right corner of the screen.
You will see a menu of options to manage your booking, such as adding a bag, changing your seat, managing your meals, ordering a coffee, purchasing travel insurance, parking, airport taxis, hotels, and rental cars. Tap on the option you want to use and follow the instructions on the screen.
If you want to change or cancel your flight booking, tap on the "Change or cancel flights" option. You will see the available options for changing or cancelling your flights, such as changing your date, time, destination, or fare type. Tap on the option you want to use and follow the instructions on the screen.
If you have any questions or issues with managing your booking, you can contact Air New Zealand by tapping on the "Contact us" option at the bottom of the menu.
How to Check In Online and Get Your Digital Boarding Pass
To check in online and get your digital boarding pass, you need to go to the "Check in" section of the app. Here are the steps to do so:
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Tap on the "Check in" icon at the bottom of the app screen.
You will see a list of your upcoming flights that are eligible for online check in. Tap on the flight you want to check in for.
You will see a screen with your flight details and a button to start your check in. Tap on the "Start check in" button.
You will see a screen with your personal details and a button to confirm your check in. Tap on the "Confirm check in" button.
You will see a screen with your digital boarding pass. You can save it to your device by tapping on the "Save boarding pass" button. You can also add it to Apple Wallet or Google Pay by tapping on the respective buttons.
You can access your digital boarding pass anytime by tapping on the "Boarding pass" icon at the bottom of the app screen.
How to Stay Updated with Real-Time Flight Info and Notifications
To stay updated with real-time flight info and notifications, you need to enable push notifications for the app. Here are the steps to do so:
Go to the settings of your device and find the Air NZ app.
Tap on the app and go to its notification settings.
Enable push notifications for the app by toggling on the switch.
Once you have enabled push notifications for the app, you will receive alerts with key flight information, such as gate number, seat number, boarding and departure times, flight status, and more. You can also access real-time flight info by tapping on the "Flight info" icon at the bottom of the app screen. You can also view flight info for other flights by tapping on the "Search flights" button at the top right corner of the screen.
How to Earn and Spend Airpoints Dollars with the Air NZ App
The Air NZ app is also your gateway to earning and spending Airpoints Dollars, the currency of Air New Zealand's loyalty program. Airpoints Dollars are easy to earn and spend, and they don't expire as long as you earn or spend at least one every 12 months. Here are some of the things you can do with the app:
How to Track Your Airpoints Dollars and Status Points Balances
To track your Airpoints Dollars and Status Points balances, you need to go to the "Airpoints" section of the app. Here are the steps to do so:
Tap on the "Airpoints" icon at the bottom of the app screen.
You will see a screen with your Airpoints Dollars and Status Points balances, as well as your benefits and latest activity. You can swipe left or right to see more details.
You can also tap on the "View statement" button to see a detailed breakdown of your earnings and spendings.
How to Access and Use Your Digital Airpoints Card
To access and use your digital Airpoints card, you need to go to the "Airpoints" section of the app. Here are the steps to do so:
Tap on the "Airpoints" icon at the bottom of the app screen.
You will see a screen with your Airpoints Dollars and Status Points balances, as well as your benefits and latest activity. Tap on the "Digital card" button at the top right corner of the screen.
You will see a screen with your digital Airpoints card, which shows your name, Airpoints number, tier status, and expiry date. You can use this card to earn Airpoints Dollars when you fly with Air New Zealand or its partners, or when you shop with Airpoints partners. You can also use this card to access Air New Zealand lounges if you are eligible.
You can also add your digital Airpoints card to Apple Wallet or Google Pay by tapping on the respective buttons.
How to Redeem Your Airpoints Dollars for Rewards
To redeem your Airpoints Dollars for rewards, you need to go to the "Airpoints" section of the app. Here are the steps to do so:
Tap on the "Airpoints" icon at the bottom of the app screen.
You will see a screen with your Airpoints Dollars and Status Points balances, as well as your benefits and latest activity. Tap on the "Redeem" button at the bottom of the screen.
You will see a screen with various categories of rewards that you can redeem your Airpoints Dollars for, such as flights, upgrades, hotels, rental cars, gift cards, experiences, and more. Tap on the category you want to explore.
You will see a list of available rewards within that category, along with their prices in Airpoints Dollars. Tap on the reward you want to redeem.
You will see a screen with more details about the reward, such as terms and conditions, availability, and booking options. Tap on the "Redeem now" button if you want to proceed with your redemption.
Follow the instructions on the screen to complete your redemption. You will receive a confirmation email with your reward details.
Conclusion
The Air NZ app is a must-have for anyone who travels with Air New Zealand. It makes your travel easier and more enjoyable by letting you manage your flight bookings, check in online, access your digital boarding pass, stay updated with real-time flight info, and more. It also helps you earn and spend Airpoints Dollars, which are easy to use and don't expire. You can download and use the app for free on both iOS and Android devices. So what are you waiting for? Download the app today and enjoy your travel with Air New Zealand!
FAQs
Here are some frequently asked questions about the Air NZ app:
Q: How do I sign up for Airpoints?
A: You can sign up for Airpoints for free by tapping on the "Join now" button when you open the app for the first time, or by visiting this link. You will need to provide some personal details, such as your name, email address, date of birth, and country of residence. You will also need to create a password and accept the terms and conditions. Once you sign up, you will receive an email with your Airpoints number and a link to activate your account.
Q: How do I update my personal details or preferences on the app?
A: You can update your personal details or preferences on the app by tapping on the "Profile" icon at the bottom of the app screen. You will see a screen with your profile information, such as your name, email address, phone number, and more. You can tap on any of the fields to edit them. You can also tap on the "Preferences" button to update your preferences, such as your seat preference, meal preference, communication preference, and more.
Q: How do I get help or support on the app?
A: You can get help or support on the app by tapping on the "Help" icon at the bottom of the app screen. You will see a screen with various topics that you can browse for answers, such as booking flights, checking in online, managing bookings, earning Airpoints Dollars, and more. You can also tap on the "Contact us" button to find the contact details of Air New Zealand's customer service team. You can call, email, or chat with them for any queries or issues.
Q: How do I give feedback or suggestions on the app?
A: You can give feedback or suggestions on the app by tapping on the "Feedback" button at the bottom of the app screen. You will see a screen with a form that you can fill out to share your thoughts and opinions on the app. You can rate the app, write a comment, attach a screenshot, and submit your feedback. Your feedback is valuable and will help Air New Zealand improve their app and service.
Q: How do I delete or uninstall the app?
A: You can delete or uninstall the app by following the usual steps for deleting or uninstalling apps on your device. For iOS devices, you can press and hold the app icon until it wiggles, then tap on the "X" button to delete it. For Android devices, you can go to your device settings, find the app, and tap on the "Uninstall" button to remove it. Deleting or uninstalling the app will not affect your Airpoints account or bookings. 44f88ac181
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